Terms and conditions

Terms and Conditions

Cosy Stay – Serviced Apartments in Zurich

1. Introduction

Welcome to Cosy Stay.

These Terms and Conditions govern your use of our website and the booking of our serviced apartments in Zurich. By accessing our website and/or making a reservation, you agree to be bound by these Terms and Conditions.

If you do not agree with any part of these terms, you must not use our website or services.

2. Company Information

Cosy Stay

Zurich, Switzerland

Email: [your email address]

Website: [your domain]

Cosy Stay operates premium serviced apartments and short-term rental accommodations in Zurich, Switzerland.

3. Use of the Website

By using this website, you confirm that:

You are at least 18 years old.

You will use the website only for lawful purposes.

You will not misuse, disrupt, or attempt to gain unauthorized access to the website.

All content on this website, including text, images, branding, and design, is the intellectual property of Cosy Stay unless otherwise stated.

You may not:

Reproduce or copy website content without written permission

Use our branding, logo, or images for commercial purposes

Create misleading links implying affiliation or endorsement

4. Bookings and Reservations

All bookings made via our website are subject to availability and confirmation.

A reservation is considered confirmed once:

Payment (full or partial) has been successfully processed, and

A booking confirmation has been sent via email.

Cosy Stay reserves the right to refuse or cancel a booking in case of:

Incorrect pricing due to technical error

Suspected fraudulent activity

Violation of these Terms

5. Pricing and Payment

All prices are listed in CHF (Swiss Francs) unless otherwise stated.

Prices may include applicable taxes and service charges as displayed at the time of booking.

Payment methods may include:

Credit card

Online payment providers

Other methods displayed at checkout

Cosy Stay reserves the right to adjust pricing at any time prior to booking confirmation.

6. Check-In and Check-Out

Standard check-in and check-out times are specified in the booking confirmation.

Guests must comply with:

Property-specific house rules

Maximum occupancy limits

Local regulations in Zurich, Switzerland

Failure to comply may result in termination of stay without refund.

7. Guest Responsibilities

Guests agree to:

Treat the property with care

Avoid causing disturbance to neighbors

Comply with Swiss law and local regulations

Not use the apartment for illegal activities

Not host unauthorized parties or events

Guests are liable for damages caused during their stay.

8. Cancellations and Refunds

Cancellation policies are clearly stated at the time of booking.

Refund eligibility depends on:

The selected rate

The cancellation timeframe

The specific apartment

Cosy Stay is not responsible for cancellations caused by circumstances beyond our control, including but not limited to travel disruptions, force majeure events, or governmental restrictions.

9. Limitation of Liability

To the maximum extent permitted by Swiss law:

Cosy Stay shall not be liable for:

Indirect or consequential losses

Loss of income, business, or reputation

Loss or damage to personal belongings

Nothing in these Terms excludes liability for:

Death or personal injury caused by negligence

Fraud or intentional misconduct

Any liability that cannot legally be excluded

10. Website Accuracy

While we strive to ensure accuracy, we do not guarantee:

That all information is error-free

That the website will always be available

That content is complete or up to date

We reserve the right to modify website content at any time.

11. Links to Third Parties

Our website may contain links to third-party platforms (e.g., payment providers).

We are not responsible for the content or practices of external websites.

12. Intellectual Property

All materials on this website, including images of our serviced apartments in Zurich, text, layout, branding, and design, are protected by intellectual property laws.

Unauthorized use is strictly prohibited.

13. Amendments

We reserve the right to update or modify these Terms and Conditions at any time.

The version published on the website at the time of booking applies.

14. Governing Law

These Terms and Conditions are governed by the laws of Switzerland.

The exclusive place of jurisdiction shall be Zurich, Switzerland.